Terms of service
Terms of Service
Overview
Welcome to MAETON.
These Terms of Service describe the terms and conditions that apply when you access or use the MAETON website, including browsing our store, purchasing products, and using our services.
By accessing or using our website, you agree to these Terms of Service and our Privacy Policy.
Products
MAETON creates jewelry inspired by the colors, landscapes, and beautiful moments found in nature.
Each piece is made using carefully selected materials, including pearls and natural stones. Because natural materials are unique, slight variations in color, shape, and appearance may occur. These differences are part of the beauty and individuality of each piece.
Product images and colors may appear differently depending on your device settings and screen display.
MAETON reserves the right to update product information, prices, and availability at any time.
Orders
When you place an order, you agree that all information provided is accurate and complete.
MAETON reserves the right to accept or decline an order for reasons including product availability, payment issues, or suspected fraudulent activity.
Once an order has been accepted and processing has begun, we may not be able to accommodate cancellation requests.
Please review your order carefully before completing your purchase.
Prices and Payments
All prices are listed in Canadian dollars (CAD).
Prices, promotions, and availability may change without notice.
Applicable taxes and shipping fees will be calculated at checkout.
Payments are processed securely through Shopify Payments and other available payment providers.
Shipping
MAETON currently ships within British Columbia, Canada only.
Shipping times are estimates and are not guaranteed. Delivery delays caused by Canada Post or circumstances beyond our control are not the responsibility of MAETON.
For more information, please refer to our Shipping Policy.
Returns and Refunds
Returns and exchanges are handled according to our Refund & Return Policy.
Please review our policy before placing your order.
Intellectual Property
All content on the MAETON website, including brand name, logo, photographs, product images, designs, written content, and graphics, is the property of MAETON.
Content may not be copied, reproduced, modified, or used without prior written permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge and agree to the collection and use of information as described in our Privacy Policy.
Limitation of Liability
MAETON is not responsible for delays, losses, or damages caused by circumstances beyond our control, including shipping delays, natural events, or third-party services.
Changes to These Terms
MAETON reserves the right to update or modify these Terms of Service at any time.
Any changes will become effective when posted on this website.
Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of British Columbia, Canada.
Contact Information
If you have any questions regarding these Terms of Service, please contact us through our Contact page.